FAQ

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Click the “Book Now” Button at the top of this page, then select the location. You’ll then select the date, duration, start time, and then click “Continue”. You’ll then enter your contact information, all of which is vital to our automated booking process. Click “Continue” again and you’ll be brought to the checkout page, where you can review your booking details and enter payment information. . After submitting payment, you’ll receive a confirmation email with a link to our waiver. The waiver must be signed in order to complete your booking. As part of signing, you’ll have the option to send the waiver to other riders in your party. Once you and the other riders in your party signed the waivers, you will receive an email with a door code to access the bikes. If anyone is planning to ride a bike as a passenger, they will need to sign a waiver too. We know it sounds like a lot, but you’ll find it’s much simpler than it sounds! As an automated bike rental service, we’ve done our best to make renting from us easy and convenient. And once you hit the trails and see what the area has to offer, we think you’ll find it well worth it!

Each bike comes with a large, universal helmet that can be adjusted to fit a variety of heads. This is available to you at no extra charge, though we do charge a ₹1,800 replacement fee if a helmet is not returned or is severely damaged.

Our ebikes are rated to go 40kms on a full charge. However, riders need to remember that these are bicycles, and some level of effort will be required in order to preserve your battery. While it’s tempting to use the throttle, this feature should be used sparingly, as it drains the battery much faster than any level of pedal assist. If you want to use the throttle, then we recommend using it for initial acceleration from a dead stop. Otherwise, we recommend mainly using the pedal assist and gear shifter to optimize the balance between your effort and battery life, especially given the local terrain and elevation changes. If you encounter problems with your bike and suspect a battery defect, contact us at the phone number in your confirmation email. If we have other bikes available, we may have you switch for another.

At Ebike Rentals In Lon, we understand that accidents happen. If you damage the eBike while renting from us, please inform our staff immediately. Depending on the extent of the damage, you may be responsible for repair costs. We offer optional insurance for an additional fee to cover potential damages, so we highly recommend considering this option for added peace of mind. Our goal is to ensure that you can enjoy your eBike rental experience without unnecessary stress, so we will work with you to find a fair and reasonable solution in the event of any damage to the eBike.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.